PRIVACY POLICY

At StarticePhoto, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, starticephoto.com, or use our custom photo printing services.

1. Information We Collect

To fulfill your custom orders and provide a seamless shopping experience, we collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping address, and billing address provided during checkout or registration.

  • Uploaded Media: The photos, images, or designs you upload to our platform strictly for the purpose of custom printing.

  • Payment Details: Payment processing information. (All payments are processed securely via our third-party payment gateway partners; we do not store your credit card or online banking credentials directly on our servers).

  • Technical Data: Your IP address, browser type, and device information gathered via standard website cookies to optimize site performance.

2. How We Use Your Information

We use your data strictly to manage your experience and fulfill your requests:

  • To process, print, and ship your custom photo orders.

  • To send you order confirmations, tracking numbers, or updates regarding your purchases.

  • To communicate with you via email or WhatsApp regarding customer support inquiries.

  • To improve our website layout, product offerings, and customer experience.

3. Data Retention & Media Deletion

We respect the privacy of your personal memories:

  • Uploaded Photos: Your uploaded photo files are retained on our secure servers only for as long as necessary to complete, print, and ensure the quality fulfillment of your order. Media files are automatically or periodically deleted from our active production servers after order completion.

  • Account & Order Data: Standard transaction history (invoice details, shipping addresses, and contact info) is securely stored to comply with accounting, legal, and warranty obligations.

4. Information Sharing & Third Parties

We never sell, trade, or rent your personal data to third parties. We only share necessary data with trusted service providers to run our operations:

  • Courier Services: Sharing your name, delivery address, and contact number with our courier partners to fulfill shipping.

  • Payment Gateways: Sending transaction details to secure payment processors to complete your order payment.

5. Security of Your Data

We implement a variety of industry-standard security measures, including SSL encryption, to maintain the safety of your personal information and uploaded media files during transmission and storage.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal account information stored on our website. If you wish to update your details or close your account, please reach out to our team.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

  • Email: support@starticephoto.com

  • WhatsApp: +60168899533