Contact Us

Have a question about your order, photo dimensions, or printing options? We’re here to help! Reach out to us through any of the channels below, and our team will get back to you as soon as possible.

 

⚡ Fastest Way to Reach Us

For urgent modifications, order updates, or quick questions, drop us a message on WhatsApp.

  • WhatsApp: +60168899533

  • Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (Excluding Public Holidays)

 

✉️ Email Support

For business inquiries, bulk order quotes, or sending unboxing videos for order issues, please drop us an email.

  • Email: support@starticephoto.com

  • Response Time: We usually reply within 1 working day.

 

📍 Self-Pickup Points

If you selected the self-pickup option at checkout, please wait until you receive a notification via email or WhatsApp before heading to collection points.

  • Cheras Pickup Point: Fotojoy

  • KL City Centre Pickup Point: LALAPRINT (Wisma Cosway)

📥 Send Us a Message